Privacy policy
Last update: 26. 3. 2025
The data controller is the operator of mojerutina.cz:
Moje rutina s. r. o., IČ: 225 40 041, file number C 418148, kept at the Municipal Court in Prague, with its registered office at K Beranovu 1234/8, Praha 8, 184 00.
Contact: info@mojerutina.cz, tel. +420608330628
This Privacy Policy describes how Moje Routina ("Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase on mojerutina.cz (the "Site" ) or otherwise communicate with us about the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a customer, a visitor to the Site, or another person whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including for changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
How we collect and use your personal data
In order to provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide or improve the Service, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Service, our rights, and the rights of our users or others.
What personal information we collect
The types of personal information we collect about you depends on how you interact with our Site and use our Services. By "personal information", we mean information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Data we collect directly from you
The information you submit directly to us through our Services may be:
- Contact Information, including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Purchase information including items you view, add to cart, save to your account such as loyalty points, reviews, referrals or gift cards or purchases.
- Saved loyalty points / product reviews / recommendations / gift cards
- Customer support information, including information you choose to include in your communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide us directly with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information we collect about your use of
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels and similar technologies ("Cookies") to do so. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.
Information we receive from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Sites and Services, such as Shopify.
- Our payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) for the purpose of processing your payment, fulfilling your orders, and providing you with products or services you have requested in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, developer kits, third-party libraries, and cookies.
Any data we collect from third parties will be handled in accordance with this Privacy Policy. See also the section below, Third Party Websites and Links.
How we use your personal information
- To provide products and services. We use your personal information to provide you with services to fulfill our agreement with you, including processing your payments, fulfilling your orders, sending you notices regarding your account, purchases, returns and exchanges of merchandise or other transactions, creating, maintaining and otherwise managing your account, arranging for shipping, returns and exchanges, and other functions related to your account. We may also enhance your shopping experience by allowing Shopify to pair your account with other Shopify services you choose to use. In this case, Shopify will process your information as set out in its Privacy Policy and Consumer Privacy Policy .
- Marketing and Advertising We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or mail, and to show you advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Sites and other websites. If you are a citizen of an EEA country, the legal basis for this processing is our legitimate interest in selling our products under Article 6 (1) (f) of the GDPR.
- Security and fraud prevention We use your personal data to detect, investigate or take action regarding possible fraudulent, illegal or harmful activity. If you choose to use the Services and register for an account, you are responsible for ensuring that your account credentials are secure. We strongly recommend that you do not disclose your username, password or other access information to anyone. If you believe your account has been compromised, please contact us immediately. If you are a citizen of an EEA country, the legal basis for this data processing is our legitimate interest in keeping our website secure for you and other customers under Article 6 (1) (f) of the GDPR.
- Communicating with you and improving our Services We use your personal data to provide you with customer support and to improve our Services. It is in our legitimate interest to respond to you, provide you with an effective service and maintain our business relationship with you under Article 6 (1) (f) of the GDPR.
Cookies
Like many other websites, we use cookies on our Site. For specific information about the cookies we use in connection with the operation of our Shopify store, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and our Services (including remembering your actions and preferences), to perform analytics and to better understand user interaction with the Services (in our legitimate interest to manage, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our Sites in order to better personalize the services, products and advertising on our Sites and other websites.
Most browsers automatically accept cookies by default, but you can use the controls to set your browser to remove or reject cookies. Keep in mind that removing or blocking cookies may negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to not work properly or to no longer be available. In addition, blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners.
How we disclose personal data
In certain circumstances, we may disclose your personal information to third parties for the purposes of contract performance, legitimate purposes and other reasons covered by this Privacy Policy. This may include:
- With vendors or other third parties who perform services on our behalf (e.g. IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With sales and marketing partners to provide services and advertising to you. Our sales and marketing partners will use your information in accordance with their own privacy notices.
- When you instruct, request, or otherwise consent to us disclosing certain information to third parties, such as by sending your products or through the use of social media widgets or login integration.
- With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce all applicable Terms of Service, and to protect or defend the Service, our rights, and the rights of our users or others.
We disclose the following categories of personal information and sensitive personal information about users for the purposes set forth above in the "How We Collect and Use Your Personal Information" section of "How We Disclose Personal Information":
| Categories |
Kategorie příjemců |
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We do not use or disclose sensitive personal information without your consent or to infer your characteristics.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should read their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information on such sites. Data that you provide in public or semi-public places, including data that you share on external social networks, may also be visible to other users of the Services and/or users of those platforms without limitation on their use by us or a third party. Our inclusion of such links does not in itself imply any endorsement of the content of those platforms or their owners or operators, except as disclosed on the Services.
Children's data
The Services are not intended for children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below and request that they be deleted.
As of the effective date of this Privacy Policy, we are not aware of "sharing" or "selling" (as those terms are defined in applicable law) personal information of persons under the age of 16.
Security and storage of your data
Please note that no security measures are perfect or unbreakable and we cannot guarantee "perfect security". Additionally, any data you send us may not be secure in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your rights
Depending on where you live, you may have some or all of the following rights in relation to your personal data. However, these rights are not absolute, may only be exercised in certain circumstances, and in certain cases we may refuse your request as permitted by law.
- Right to know: You may have the right to request access to the personal data we hold about you, including details of how we use and share your data.
- Right to erasure: You may have the right to request that we erase the personal data we hold about you.
- Right to rectification: You may have the right to request that we correct inaccurate personal data we hold about you.
- Right to portability: In certain circumstances and subject to certain exceptions, you may have the right to a copy of the personal data we hold about you and to request that we pass it on to a third party.
- Restriction of processing: You may have the right to ask us to stop or restrict the processing of personal data.
- Withdrawal of consent: If we rely on your consent to process your personal data, you may have the right to withdraw that consent.
- Appeal: If we refuse to process your application, you can appeal our decision. You can do so by directly responding to our rejection.
- Managing Communication Preferences: We may send you promotional emails and you may opt-out of receiving them at any time by using the opt-out option displayed in our emails that we send to you. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed.
You can exercise any of these rights where indicated on our Site, or you can contact us using the contact details below.
We will not discriminate against you for exercising any of these rights. We may need information from you to verify your identity, such as your email address or account information, before we can provide a substantive response to a request. In accordance with applicable law, you may designate an authorized representative to make requests to exercise your rights on your behalf. Before accepting such a request, we will require the representative to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have any complaints about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by making a complaint to your local data protection authority. You can find the list of responsible data protection supervisory authorities in the EEA here.
International users
Please note that we may transfer, store and process your personal data outside the country in which you live. Your personal data is also processed by employees and third-party service providers and partners in these countries.
If we transfer your personal data outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the UK Competent Authority, where relevant, unless the data is transferred to a country that provides an adequate level of protection .
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call or email us at info@mojerutina.cz or contact us at K Beranovu 1234/ 8, 184 00, CZ.
For the purposes of applicable data protection laws and unless expressly stated otherwise, we are the controller of your personal data.